MSJMystery Shopper JobsIndependent assignments with MCE

Video assignments

Capture the journey without changing it.

Video mystery shopping combines a normal customer interaction with discreet recording and accurate reporting. It requires additional equipment, preparation and technical discipline.

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More than carrying a camera.

Video evaluators must complete a credible scenario while producing usable footage and meeting every reporting requirement.

  • Suitable, tested recording equipment
  • Stable framing and usable audio
  • Confidence completing the scenario naturally
  • Secure handling of recordings
  • Accurate supporting report and upload
  • Close compliance with assignment instructions

Suitability is assessed assignment by assignment.

Some assignments require particular experience, equipment, travel or customer characteristics. Registering an interest in video work does not guarantee allocation.

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